July 2, 2015

Moses of SM Prestige Lounge

One of the advantages of shopping at SM malls is having an SM Advantage card because it earns points that is convertible to peso that you can use to purchase at SM and its affiliates. 

Better than having an advantage card is being elevated to SM Prestige. SM Prestige is the elite membership program of SM Advantage. It is composed of SM Advantage members who have reached the required spending level at SM, or have been nominated by SM retail establishments. SM Prestige membership is free and valid for two years.

On top of the current privileges that one enjoy as an SM Advantage member, SM Prestige members are allowed to use SM Prestige Lounge within The SM Store. 

I'm a member of SM Prestige for years but it is only now that I found the reason to write about it. Although I'm familiar with SM Prestige- Megamall personnel, Moses Montano is an exceptional employee in terms of customer service. He always have a ready smile even if Prestige Lounge is jam -packed  most of the time.

My family and I feel Moses sincerity while doing his job. He is courteous and always ready to attend to the needs of members and their guests. Sana dumami pa ang tulad ni Moses of  SM Prestige Lounge.

Prestige members who want to relax and make time off from their shopping can enjoy the convenience of spacious and comfortable seating areas, personalized coffee and tea service, wi-Fi connection, charging stations and courtesy package counter.  

It has spacious reception and waiting areas, elegant but cozy furniture, wall-to-wall carpeting, built-in shelves & cabinets and a fully-functional pantry. 

On top of the current privileges that you enjoy as an SM Advantage member, your Prestige membership entitles you to:

Valet Shopping Assistance, priority fitting rooms and concierge services at The SM Store. Concierge services include: gift wrapping service, bills payment assistance, inquiries and all membership concerns.
Prestige courtesy lanes in SM Supermarket, SM Hypermarket, and SM Savemore Market.
Free access to the SM Prestige Lounge.
Free delivery in all branches for a minimum purchase of P50,000 within 10km radius from branch at SM Appliance Center and Ace Hardware.
Personal shopping assistance from a toy specialist at Toy Kingdom.
10% discount on a minimum P5,000 purchase on all regular-priced items at Sports Central, New Balance, and Adidas.
10% discount for P15,000 minimum purchase on all regular-priced items at our Home.
Exclusive discounts and freebies from hundreds of Prestige Lifestyle Partners such as restaurants, specialty shops & services, hotels & resorts, well-being and apparel & accessories establishments.

How do I become an SM Prestige member?

To qualify for membership, you must be an active SMAC member with a spending of at least P300,000 in SM during your 2 year membership term. You may also be elevated into the Prestige status as soon as you reach the required spending even prior to your membership tenure expires. Other factors may also be considered before an SM Advantage member or nominee is elevated to Prestige status.

How will I know if I am already qualified for Prestige membership?

You will be notified either through transaction receipts, text message, telephone call, or by email. If you feel that you may have already qualified for Prestige membership, please inquire at the Customer Service Counter of any branch of The SM Store, or call the SM Advantage Hotline: 833 – 8888 (for Metro Manila) or 1-800-10-833-8888(for areas outside Metro Manila).

How do I get my Prestige Card?

To claim your SM Prestige Card, along with your Prestige Lifestyle Guide , just visit the Customer Service Counter of any The SM Store branch and present your SM Advantage Card and any valid ID.

Membership Renewal

Your SM Prestige membership is automatically renewed after two (2) years if you maintain the required spending of P150,000 at all SM Retail stores.

The SM Prestige Lounge is located inside these branches of The SM Store:
3rd Floor, The SM Store
Near Furniture Section
Tel. no. 556-6418
4th Floor, near
SM Appliance Center
Tel. no. 815-1336
3rd Floor, The SM Store
near Ace Hardware
Tel. no. 912-3096
3rd Floor, The SM Store
near Ladie's Wear Department
Tel. no. 920-7234
Basement Level, The SM Store
beside Cashier Counter 1
Tel. no. 800-0496
Ground Floor, The SM Store
in bet. Kultura & Bills Payment
Tel. no. (045) 455-1516 / 519-4312
2nd Floor, The SM Store
Building B near
Ladies Wear Department
Tel. no. 638-4341
2nd Floor The SM Store
in between Baby Company
& infants Wear Section
Tel. no. (033) 320-9155
Basement level,
near Parking Area
Tel no. (082) 321-7539
Ground Floor, The SM Store
near Teens Wear Depatment
Tel. no. 584-4005 local 165
Upper Ground Floor,
The SM Store, near Cashier 3
Tel. no. 519-3776
3rd  Floor, The SM Store
beside Kitchenware
Homeworld Section
Tel. no. (034) 435-2317
Upper Ground Floor, The SM Store
near Men's Wear Depatment
Tel. no. 741-2515
Ground Floor, The SM Store
near Cashier 3
Tel. no. 294-5250
Ground Floor, The SM Store
near Foreign Exchange Counter
Tel. no. 878-2408 loc. 106 


  1. Akala ko bawal magtake ng pictures inside the lounge as per SM PRESTIGE LOUNGE HOUSE RULES:
    "Bringing in food and beverages, sleeping, taking pictures are strictly prohibited, smoking, gambling and consumption of alcoholic beverages are strictly prohibited"
    Boy, you really had a field day taking pictures. Tsk tsk tsk. They should not be commended for tolerating this.

    1. I asked permission before I took photos. Thank you Concerned Prestige Lounge Member.

  2. This comment has been removed by the author.

  3. Ano yung valet shopping assistance? How does that work?

    1. they will assist you on your shopping, you can leave the stuff you shopped at the lounge.

  4. Hi are you allowed to bring in a family member who does not have an SM Advantage Card?

    1. Hi. Prestige is a higher/level up version of Advantage card. Yes, prestige member is allowed to bring family and guests.

  5. Can you leave your kids in the lounge while I, the prestige holder, do some shopping?

    1. depends on the age of the kids. Mine are 13 and 10. I leave them there. It's safe inside.

  6. Hi! Aren't they strict with you on the number of guests? Me,quite hesitant to have my husband & 2 kids inside :(

  7. Hi!

    How can you ask for coffee?

    Thank you :)


Thank you for the joyful comments!